Started out nicely. Didn’t end that way.
Brian was told last week that this guy was the one who would be responsible for the final offer. He started talking about “well, I heard there was some action last week…” and I told him right out “if you want to talk about the car, you have to talk to Brian”. Then he said “well, what about the injury?”
Okay, let’s talk about the injury. He asked how I was feeling. I asked if he’s spoken to the doctor yet (he hasn’t). I tell him that x-rays were taken last week and that I’m not healing as quickly as he’d like. The agent says “well, I don’t have a problem paying for additional treatment if you need it, let’s see, you’ve already paid that bill, $1,300.00, right?” I said “no, it was over $1,500.00” to which he replied “that’s right…”
I told him how frustrating it is for me. That we haven’t gone for our morning walks since it happened. That we walked five days a week, weather permitting, for over ten years. I told him I’ve started gaining weight, how I’m not real small anyway, and this is just making it worse. That I’m crabby and I’m not in a great frame of mind.
And then he brings up that since there was no contact at the time of the accident, it causes a problem.
Okay, here we go.
I told him if there’d been contact things would have been a whole lot worse. And that it upset me last week when Brian was told that there were “red flags” because there wasn’t any contact. He told me that because of that (no contact), California law says that their hands are tied, they can’t pay 100%. No, I think it’s because the guy who caused the accident has coverage with AAA. Just like we do. Like Brian told them last week and I told this guy today, if the guy who was at fault had a different company, we’d never be speaking to AAA in the first place.
What? California law says that? I seriously doubt that. And I don’t think at this point, he’s talking about my injury. I think he’s also talking about the car.
So, I told him “you know, when this started all we wanted was a new car and to be reimbursed for the medical bills. And you guys are just drawing it out and I think at this point, we’ll just talk to a lawyer.” To which he replied “I really wish you didn’t feel like you had to go that way.” Well, it doesn’t look like we have much of an alternative.
His attitude was like “well, do what you have do.”
I called the chiro’s office after that and left a message for the doctor to get us the lawyer information so we can make arrangements for legal counsel.
Brian’s frustrated with this whole thing because he really and truly thought they’d do the right thing. He didn’t want to go with a lawyer. He didn’t want to do that. But right now, it doesn’t look like we’ll get satisfaction without one.