I contacted TGIF’s about their More Stripes program. Asking about the new member perks. I heard back from them this morning. “Too bad, so sad, we can’t resend the special things that new members get because you’re not a new member any longer, but hey, we’ll put some points on your membership, okay?”
I responded:
How opportune that I received this today, as I’ve been meaning to contact you. We went to TGIF’s on Friday. Our 25th wedding anniversary. We’d gone to see a movie, then over to the restaurant. It wasn’t busy. When we were seated, I mentioned it being our first visit to a TGIF’s restaurant. We went to the one in Rancho San Diego, 2991 Jamacha Rd, El Cajon.
When we left? I told my husband I couldn’t see any reason to ever go again. It was probably the worst meal I’d had in a while. His was okay, he had the fajitas and his meal was hot. I had the mac n cheese and chicken. I can’t find any pictures of what the mac n cheese is supposed to look like, so I can’t say if this was normal or not, but there was hardly any cheese on mine. The menu said it was tossed with five cheeses. Yeah, and then it’s all scraped off. The chicken was dry, the crust tough. I had to actually use a knife to cut it, something that I don’t normally do with chicken breast. And to top it off? My meal was cold.
I was planning on telling our server, when he asked how the meal was, just what I thought. Guess what? He never asked. He probably knew it was crappy.
When we left, the restaurant was maybe, at maximum, half full. There were empty table everywhere you looked, yet there were people lined up and sitting outside. I don’t know if what we experienced was just that location, but I’ll tell you, it didn’t leave me wanting more.
After we’d gotten home, I actually looked up the ratings. This one didn’t fare well.
There’s an Applebee’s right down the street. We’ve never had a bad meal at Applebee’s. That’s where we should have gone, I know my anniversary dinner would have been better than it was.
It will be interesting to see what kind of response I get. I wonder if they’ll be as concerned as the fast food restaurants. Remember, Arby’s was not happy to hear about problems at the local one here (and I wasn’t complaining, I just wanted to know if coupon food was different than non-coupon food) and a couple of weeks ago, Brian went to Carl’s Jrs and didn’t get what he ordered. Of course the food they screwed up was his, I got what I ordered. But he paid full price and got a smaller burger than he wanted. He kept going on and on about it and I told him “hey, go to their website and complain….” Well, they responded and we’ve got coupons for the six dollar burger and fries. Two of each.
Honestly, I don’t think I’d go back to TGIF’s, even for free food. It was that bad.
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