When I had a real job, where I actually got paid for what I did, I used to take orders on the phone. I worked at a trash company and my job was commercial containers (dumpsters), in the city of El Cajon and in the unincorporated areas of San Diego and construction containers (the big rolloffs) all over San Diego. I was a busy girl, but it was fun.
I didn't like talking to residential customers, they could be jerks, but some of the construction guys made me laugh. One conversation that stuck with me was a guy who hadn't ordered his rolloff in a timely manner and was now trying to sweet talk me into getting it out sooner than the normal period. He told me "my boss is going to hang me". When I took his order and he gave me his name, I laughed.
His name was Tom Longnecker.