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      Monday, October 07, 2024


crankypants
11:28 AM - 10/07/2024

The topic: What I hate most about my job

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Yeah, I work from home, but I also do all of the paperwork for the company. Accounting, invoicing, generating shipping labels...

The part I hate? I mean I really, really hate? Shipping.

From start to finish.

I make the labels put on the products, the ones with the name of the company. The cost for 250 sheets of labels right now is over $150. I print the labels off on a laser printer and cut them out with a Silhouette. There are ten labels per sheet.

Due to the kind of paper used I can only print so many sheets at a time or the printer jams. A real PITA to unjam.

Then, the Silhouette print and cut doesn't always work right. The blade loses the outline of the labels and gets all skewed and the labels are ruined.

Well, I printed out a bunch of label sheets Saturday and am going to try using the Curio2 to do the cutting. Unlike the Cameos, where the paper goes into the machine and cuts out that way, with the Curio, the media being cut stays stationary and the blade moves over the stationary media.

Then UPS keeps changing the website. It also has a problem with zip codes that cover multiple towns and cities. Earlier this year, I had to void out nine labels because the UPS website kept changing the name of the city. Even using the preview option before printing, the city still would have changed. It wasn't saving the correct address, but would save with the incorrect city. This was increasingly frustrating. I felt bad for the customer, because he was getting a notification for each label generated, whether it was right or wrong.

And don't get me started on shipping to Alaska, Hawaii or Canada. Canada especially. So many forms, so many hoops. And, when part of a shipment is lost?

Filing the claim is a stinking nightmare. Back in August we shipped five boxes to Canada. Four reached their destination, the fifth was lost. $685.00 package.

We waited a couple of weeks to see if the box was found, it wasn't and Brian built another unit and we sent it out. That was when I filed the actual claim.

I uploaded so many documents and finally, they announced the claim was closed. I was pissed off and started finding every email I could find for UPS and emailed each and everyone, uploading all of the documents and letting them know this has dragged on for over a month.

Last week, one of them responded with "oh, I see the missing document, we'll be sending a check within the next couple of weeks".

I hate shipping.



I used to be the one to place the claims to UPS (and only within California) and they sure don’t make life easy! I think they hope you will give up .... sigh ....

Posted by Turtle Lover @ Saturday, October 12, 2024 - 7:02:26 AM

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lisaviolet is seventy something, married with no kids, takes care of lots of cats, likes taking photographs, loves Southern California weather and spends altogether too much time avoiding her responsibilities.

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