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      Monday, March 01, 2010

01:55 PM - 03/01/2010

The topic: So, one of the first things I do when I get out of the car…


was to call Jolene.  Because we’re the ones who were going to have the little get together at Disneyland. I told her “don’t go, don’t leave, I’m not coming….”  She’ll probably post more in the comments section, my mind is fuzzy on all that happened in that first hour, it was just so darned action packed.

I told her to call Disney and cancel the reservations.

This is what they did to her.  She calls to cancel.  “Well, it’s too late to do anything about it now, we’ll have to charge you for the first night.  You have to give us five days notice.”

“But she rolled her car on the way up!” 

“I’m sorry. Will you be staying here tonight?”

“No, she rolled her car.”

“Will you be here tomorrow?”

“She rolled her car!”

Jolene ended up being transferred to a supervisor (who she said sounded suspiciously like the person she’d already been speaking with) who told her to change the date of the reservations to sometime in the future, then they would accept the cancellation.

I cancelled it this morning.

Honestly, you just have to sit and shake your head at some of this stuff. I’m sure it happens that people call to cancel lying about the reason all the time. But gee whiz….adding insult to injury….

Haha - sounds like Disneyland has Goofy manning the phones for them!!! :D I’d say it was Dopey, but we all know he can’t talk!!

  How are you feeling today, Diane? Please let us know, we’re all worried about you!! <3

Posted by Mary @ Monday, March 01, 2010 - 3:07:29 PM

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lisaviolet is sixty something, married with no kids, takes care of lots of cats, likes taking photographs, loves Southern California weather and spends altogether too much time avoiding her responsibilities.

In her spare time, she makes pretty things to sell in her store.

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