We got one.
Back in the laundry room. Yep, we've got one of those magical, exploding Samsung washing machines. The ones that were recalled back in November.
I know I've probably complained about what a piece of I think it is. It's a high efficiency top loading machine. Using most of the settings, the water level isn't high enough to cover the clothing. So, I use the bedding setting. And I use the second rinse setting. I shouldn't have to do this, but if I don't, the clothes do not get clean. Doesn't matter how full the load is.
When I wash sheets and hang them out, there's still dirt in the areas that wrinkled up in the tub when it was in spin cycle. I hate it. I know if I ran the dryer, some of this would disappear, but it shouldn't be there in the first place. Before I got married and didn't have a dryer, I never experienced this. The clothes were always clean when I hung them up.
Before the problem of the washer exploding became public knowledge, I had come to the conclusion that I would never again own a top loading machine that didn't have an agitator. I don't care how much more I can get in a machine without one, I'd rather have clean laundry. We've been discussing getting a new washer and dryer. A washer with an agitator and a dryer that runs on gas, not electricity. Gas is a cheaper form of energy here. Not that I'd stop line drying, I love line drying. And the laundry actually dries quicker when it's warm out than in the dryer. But I found out a couple of weeks ago, that when it's cool and cloudy, clothes don't dry. They're still damp when the sun goes down.
So, gas dryer.
Anyway, last week I got this packet from Samsung. In it were some fixes for the exploding washing machine. New labels.
What used to be "NORMAL" is now "NORMAL/NO BEDDING".
What used to be "BEDDING" is now "DENIM/JEANS".
What used to be "WATERPROOF" is now "WATERPROOF/BEDDING".
That's it. The extent of the "fix".
Well, my end, anyway. Then we're supposed to call for a techician, who will come out to the house and install some sort of stabilizer. But those settings still stand for washing.
I just did a load of pet bedding. I used the new bedding setting. You cannot set the spin cycle to anything above "low". Oh, yeah, that's really a good thing. I found that out.
When I hung the little pads on the line, they were still wet. I'm serious. I could squeeze the bottom of them and water dripped. I can imagine what a nightmare this will be with a king sized comforter off of the bed. Damn, will I even be able to get the thing out of the machine because it will still be heavy with water?
So....I pulled out that packet thingy and went to the webpage they give you. I can't use this machine. I've been using it for three years now and using their new guidelines, I cannot use this machine. I check on how to get the refund.
If we buy a new Samsung, we'd get a $341.00 refund on the purchase price. If we buy a machine from a different manufacturer, we get $241.00 back.
I haven't been able to find a Samsung on the Lowe's website with an agitator. Oh, well.
On the form I filled out with our address and model, there was a place for notes. I filled that out.
"I have the home kit. I just did a load of pet bedding under the new guidelines. I line dry laundry. The bedding was STILL DRIPPING WET when I hung it up. I line dry because we have an electric dryer and our utility bill skyrockets when I use it. Obviously, having to use the dryer with your new guidelines would cost us even MORE.
Good job, Samsung. Good job."
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