You sure couldn’t prove it by me. Calls drop like crazy when I call Brian at work and at Disneyland, there were a couple of cells I couldn’t even connect to before losing the connection. And one of those cells was also on Cingular. I could call one partner’s phone no problem, but I couldn’t call the other. Even when they were standing close to one another.
Anyway, I contacted Cingular this past weekend when I couldn’t get through to Brian. This was their response this morning:
Thank you for taking the time to e-mail Cingular Wireless regarding not being able to complete calls. I am happy to help you with your inquiry and I apologize for any inconvenience this may have caused. Calls not going through or not completing can be caused my numerous factors. Low network signal, high network congestion, and the number you are calling not being connected properly to the network, etc. The best way to avoid this issue would be to turn your phone off and back on often. This gets your equipment connected to the network and registered often. Those that you call that have cell phones should do this often as well to make sure they are connected properly. If the issue is low signal or network congestion, unfortunately, turning your phone off and back on will not help those issues. I will notify the department that works on the website concerning the 404 pages being reached. Please visit our website at http://www.cingular.com for the latest pricing plans, phones and promotions. If we can be of further assistance, please do not hesitate to contact us via email. We know you have a choice in the wireless industry and thank you for choosing Cingular Wireless! Sincerely, Ray D------ Cingular Wireless Online Customer Care Professional So, I guess what I have to do is to tell everyone “hey, keep turning your phone off and on, that shouldn’t use any extra battery power, here in the middle of the Magic Kingdom!”
Yeah, right.
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