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      Monday, March 06, 2006


otherstuff
10:52 AM - 03/06/2006

The topic: Warranties

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Okay, last year I found out one of the speakers in our television wasn’t working.   When we bought the television, we also got the extended five year warranty to go with it.  The TV got fixed and it didn’t cost us anything.

Well, last month, the remote sensor went out.  The guy came out, looked at the television “we’ll order the part, let you know when it comes in and make an appointment to fix it”.  Okay.

Since the majority of our television watching is done via the satellite receiver, the only times this is a bother is when we have to turn the television on or off.  Oh, and set the volume if we’re watching a DVD or local television (which also gives us another opportunity to get off of our couch potato butts and change the channel).

I got the call last week, the part was in, they could come out this morning and fix it.  We didn’t go walking because we had to get the set ready.  I had to pull down all of the DVDs off of it and Brian had to get it away from the wall.  He vacuumed all of the dust from behind the entertainment center and wiped down the back of the tv set.

Brian leaves for work, I wait. The guy shows up, unhooks everything from the back, takes the back off the television off and finds where the new sensor goes.  It won’t go.  The old sensor was a two pronged part.  The new sensor is a three pronged part.  The television only takes two prongs.  He calls the office, tells them the problem.  Yes, the set is the one on the sheet.  He’s told that the old part had been “upgraded” to a new part.  But that “upgraded” part will not work in our set.

“So, if they can’t replace the sensor, does that mean we get a new television?” I ask the repairman.  He looks at me.  He didn’t know.   I figure it’s a valid question.  I call Brian to let him know the guy is almost finished.  He said he’d come home after changing the oil in the worktruck.  I told him the problem.  He asked me “So, if they can’t replace the sensor, does that mean we get a new television?”  

I laughed.  Great minds, you know.



Well, that’s stupid.  How can you upgrade a part for a TV that isn’t, itself getting any changes to it?  Dumb TV people.  I hope you get a new TV!  Seems to me that would also be covered by the warranty!

Posted by Lisa @ Monday, March 06, 2006 - 6:00:28 PM

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lisaviolet is seventy something, married with no kids, takes care of lots of cats, likes taking photographs, loves Southern California weather and spends altogether too much time avoiding her responsibilities.

In her spare time, she makes pretty things to sell in her store.

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