I'm talking company account here, a cushion so that he can get the materials he needs to make the products he's sold without scrambling to see if we've got the funds (he really doesn't make a lot of money on these, right now he's going for volume, but as his rep increases, he will increase his price accordingly - and we still have the house payment, insurance payments and his liability insurance is crazy, utility payments, food, cat food, vet bills, etc, so things get thin at times).
So, he needs to get more of the main part of his product and calls and finds out how much it's going to cost to get. $2500.00. Not a problem, it's covered. Yay! A nice feeling to know that the money is there.
Yesterday afternoon his cell phone rings. I hear his side of ths conversation. He hangs up.
Seems one of his main suppliers had mistakenly put someone else's credit card number on our account (how does this happen? Maybe our account profile was open when she entered someone else's credit card number? I dunno, I do know it wasn't done on our end). So what Brian ordered was being paid for with this other guy's credit card! They found this out when the card was declined. Brian's salesman told accounting that "his card is never declined" and they did the research. We use the company debit card to pay for this stuff so we don't rack up any more credit card debt. It's better that way than having an open account. If you can't afford it, you don't get it.
They sent copies of all invoices and we matched them up with the invoices he's gotten (I never see them). His invoices have the charge slips attached, but we never pay any attention to the numbers on them. They just get deducted from the bank account and filed. Close to $3,000.00. They have to refund the other card, obviously. And Brian said something about sixty days old. At least that's what the salesman told him. Uh, no, I say, looking at the invoices. The oldest one here is from April 25. Not sixty days. Not thirty days.
So, we've got the money to pay for it (what I thought was a cushion). Which is nice.
But what a letdown. Ya think "oh, yay! we're finally getting ahead" and you find out it was only because of someone's accounting error.
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