“Sorry, we can’t help you, you’ll have to call Hewlett Packard.” Something about the fact that Windows coming on the hard drive and partition drive, not on disks. So, I call HP. Spent about forty minutes on the phone with them, the result being the original recovery DVDs I made do not work (there was an error message when I made them, I called HP and tech walked me through looking at the disks and they were declared “done”. Heh. They weren’t.
They’re shipping me new disks. I thought it would be recovery disks and when I said something about the cost “well, at least I’m saving five dollars over the cost of what MicroSoft support would have been” I was told “These are brand new disks for the complete Windows OS. They retail for around $300. You’re getting them overnight Fedexed for $29.13.” So, I guess I can’t complain too loudly.
He does want me to call them once the disks get here tomorrow and they’ll walk me through the complete installation. Which can take hours.
I’m so looking forward to this.
Not.
Good thing we’ve got reservations for turkey day.
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